I went in there around 1:30 on January 30th. I don't know if I have been mistreated at other places, but the drive thru person at Arby's was great. Like, if you need to know who deserves $15+ an hour working fast food; it's that guy. He had tattoos on his arm. I say this as an identifier; no judgement. He was nice, remembered a small part of my order, knew what they served, and was just pleasant and efficient. I was out of there quickly and my items were correct. I just want to say that that experience, though simple, should be every experience everywhere.
It's fast food! What do you expect.
The food is whatever at Arby's. I went to try the new burger and it's just OK. What I really want to to address though was the service I got. The guy helping me at the counter was some of the best food service I have gotten since moving here 2 years ago. I don't know his name, but it was a big dude with a bunch of tattoos. Super nice guy. He is polite and you can tell he gives good service because it's the thing to do, not begrudgingly or because they told him to he nice. You can tell it's they way he treats everyone in all parts of his life, not just at work. Promote this dude. Give him a raise. Do it before he finds someone else that will and leaves.
Long wait to place order at drive-up. Long wait to receive order. Messed up drink order. No other patrons eating in or at drive-up and now I understand why.
Drive Thru was quick. Our food was put together well! Parking: Plenty of parking