I’ve been to this location before and honestly I was disappointed , however I wanted to give it the benefit of the doubt . Well, it was disappointing again . I actually was hoping it would be better as far as food quality since I was celebrating a birthday . To begin , the baked crab handroll was greasy , not baked at all . The calamari was huge chunk pieces of fried rubber basically with raw jalapeño (disappointing ) the crab wontons were burnt and barely any filling . Tossing the salad we got was basically the only one thing they got right . The young chow fried rice was very cold and so was the orange chicken . To our surprise , all the food was served at the table within 5 minutes , I mean ALL , appetizer , and entrees all served at the same time and entrees were cold . Which means the food was not prepared as ordered . I did tell the waiter to please give us time to start eating our appetizer before bringing entrees . We were not there when they were about to close so no excuse on trying to rush us to eat . The food was not good at all , the first time and the second time more disappointing than before . I’ve been to other Wokcano locations and this is by far the worse with food quality and mid with atmosphere (they can improve their lighting and table decor ) the menus are just some plain pieces of paper . The service was average , when we told the server our food was cold he just walked away mumbling who knows what and went and call the waiter which took some time . Overall disappointing . Sad it is in such a nice location but can’t keep up with other Wokcan locations food quality .
The entire experience was good. Service was a little lack luster, but the food made up for it. I enjoyed everything, especially the lobster crab roll, peacock roll, and chocolate cake, which was a birthday dessert. The dessert cost $15 it's tiny but sooo good!