It broke my heart to leave a mediocre review because CPK has always been my "go to" dinner spot with my family after shopping. We enjoyed the pizza, as always, it was fresh and delicious. However, the chicken picatta lacked flavor and the chicken was extremely dry. Our server was pleasant and attentive, wish I could say the same for the hostess and welcome area. They were not friendly, and downright rude. I received a text to alert the hostess that we received a text that our table will be ready soon. I had done just that but still noticed 3 larger size families got seated first. I asked the hostess what was going on and she sarcastically said "Oh, you lost your spot." I said "Since the text I have been standing right next to you." She responded, "I didn't notice." That's exactly it, she was non attentive and rude. She never apologized and sat us at a table without a word and a bad attitude. Once seated our server provided great service, pleasant and clean experience. Maybe this franchise needs to train the front of house staff.
Sat down for happy hour alone to an overwhelmed new bartender alone. This interaction left me without a menu and unacknowledged for 15 min, never offered bread even those greated near received theirs. I sat directly in front of the bartender for the entirety of my experience. Mentioned twice my order and she ended up taking 3 other orders first. When I finally ordered food took quite awhile and was not hot. Top appeared particularly well done and i definitely never received silverware. Surprised by the time and money i wasted when all they need is to Communicate when you need help.
Waitress had to try to find her to get salads pizza water cheese and check and add rewards . Not very much toppings
We ordered a beer and a soda almost as soon as we sat down and were asked if we knew what we wanted. 15 minutes went by and no good order taken or refreshments served. A Mgr came over and we both ordered salads. Place wasn't full but it seemed to have taken a long time. We tried to get our servers attention so many times but she wouldn't look our way. After the Mgr brought our food, the non existent server was asking every ten minutes how things were, things were great no thanks to her! We had to rely on the bus boy and the Mgr to get things done.
Food took a while but people were friendly
Excellent happy hour..an affordable..6 dollars for a beer and a personal lizza...Their pizza rocks.. Parking: It's at a mall.. soo good luck finding an open parking spot
Wonderful food and service.