Chipotle Mexican Grill

There is no section on the order screen to remove items from the dish, I ordered a protein bowl, I needed the fewer sauce removed and there is no section for the request. I called the restaurant and they do not have a direct line and the gal informed me that she couldn't give it out...no more ha

The manager was so rude and gave me an attitude. Watch out for the tall white man (manager), he has a terrible attitude and is rude. I won’t be coming here again. I wouldn’t go if I were you.

Just had the worst experience at a chipotle after 20 years as a customer. I always get a chicken burrito with everything on it, and today was no different. However, as I finished paying, I noticed that my burrito hasn't been finished and that the female employee with the glasses who prepared it was now verbally complaining about having to re-wrap my burrito in front of all the staff and customers. I was very ashamed for having ordered such a large burrito, and immediately felt my stomach sink and lost my appetite. I was very embarrassed. I then requested to return my food and get a refund, which was agreed to. I am thankful for that, but I will not return to this Chipotle with such a liability like that working on the front line. I hope other people learn to expect such belittling treatment when they order certain items here.

My name is Rick Gonzalo attorney at law client elana when she eat at your place you charged her $13 so you are$5.45 back And if you don't give it to her will take you to court

So here is my thing I want to get what I lay for. I order 3 tacos and a bowl and this guy puts 2 small pieces of chicken and I tell him that's all and he said sorry that the oz we supposed to put and I tell him wow and that way you guys charge all this money and he says sorry cant do nothing about it. Am lole wow . I swear if i can give it a 0 start o woulf Am on my lunch brake have no time to go nowhere else so I took it as is. Don't come here. I know am never coming here.

This was the worst stuff I ever dealt with. They were unhappy. They were rude, and they were not giving good service. If they are not happy working, they shouldn’t be dealing with the customers. Everybody behind the counter was extremely rude all the customers.