Wingstop

Can you read someone’s order? How hard is it?

RUDE manager David. This is NOT the first time my order was short wings. David was rude and simply didn't care that his restaurant is mismanaged!

Nancy helped us out with our order and was super super sweet!

Update on 12.12.24, no customer service at all bunch of kids working there diving on their phones and no one to take orders for over 15 minutes, I asked one of them to help me with my order she looked at me then ignored me.NOT clean at all.

Buyer beware!! Make sure, if you place an order online, that the order is accurate before submitting. I placed an order in early December but, within a few minutes, needed to make a few adjustments. I called in and she suggested canceling the order and making a new one. Big, BIG mistake!! I got a cancelation email, but was charged for both orders (roughly $100 each, it was for a birthday party). I called FIVE times over the course of 2 weeks and was given the run-around, excuses and fed lies. I finally had to call my bank and dispute the charge. OH, and when the order arrived, it was sloppy! Two sets of the wings ordered barely had any sauce and were overcooked, and one set looked like it was on the verge of being undercooked. It's CHICKEN! This restaurant has declined significantly over the last year!!

Forgot half my order!

I placed my order of 1 chicken sandwich and small fry at 4:34pm on the app, originally estimated time was 15-18 minutes, got there a few minutes early expecting to maybe have to wait a couple minutes to get my order, oh boy was I wrong, there were more employees in the kitchen than customers in the store, and it took almost 40 minutes for them to finish my simple order?! ABSOLUTELY UNBELIEVABLE and not to mention they were all goofing off and messing around instead of doing their jobs, and I got home finally after my long wait to find that they didn’t put the lid on the cup of cheese in the bag and cheese was EVERYWHERE! How do these people function in real life if they can’t make a simple sandwich or put a lid on a cup properly? DONT WASTE YOUR TIME HERE GO TO ANOTHER LOCATIONS! TRASHHH