Red Robin Gourmet Burgers and Brews

Great service

Great burgers, drinks, and apps. Our service was great. Kallum was great.

Food was okay. However, our main issue was my daughter’s cup was dirty. Server apologized but it took away from our appetite. No offer was made to adjust anything and we didn’t ask but you would think something would’ve been done.

The server that seated guest assumed that every black person that walked through the door was with a birthday party that was predominately black. My party of two (black) was in fact not part of the party. This was unprofessional and the server began seating us in an area less preferable without giving us an option, then seats white guests and asked them if where they were seated was ok. This waiter literally asked the white guests that entered the restaurant “how many” and pointed all the black guests to the birthday party when in turn he should have greeted all the customers the same then allowed the customer to inform that they were with the birthday party. What if a white person was part of the birthday party? They would not have got directed to the birthday party because the server was to busy sending all the blacks to the birthday party. My party of two was seated at the front of the restaurant which is how we were able to observe this uncomfortable situation. Lastly, this server was white, go figure. A clear case of lack of knowledge and the big R……

Nice place. Very clean. My daughter loves it here for her birthday. We all love the free fries for cranky kiddos. The burgers and pizza are ok.

The restaurant was short staffed on cooks but also the wait staff seemed to be plenty. Just felt off. Had ordered two salads and asked for no croutons, both of them came with croutons. Asked for extra chicken and got charged for it but no extra chicken. It just seemed like the salad was thrown in a plate and was already mixed up for me. Weird and sad.

They can get really busy so pick a slow time or go in knowing that they get slammed sometimes. Dietary restrictions: Our waiters have always taken our allergies seriously. The quality of the food is declining per visit.