Swissport Lounge chicago

Got kicked out at 3pm ("Priority Pass Guests, it's 3pm, your time is over") , they didn't mention that when I entered. Food and drink options are moderate, at least they have something.

Terrible lounge. The workers are not friendly and they don’t tell the truth. Jose claimed to be the manager and said the lounge was full but there wasn’t anyone in the lounge except a few people. Avoid this lounge and go to a different one.

Biggest POS excuse for a lounge ever

Refused admission when presenting priority pass. “We are only accepting first and business class flyers with our airlines”. Front desk staff condescending.

Doesn't let priority pass members in, apparently it is fully reserved for 1st class ticket holders only.

Please note that the lounge is closed to guests from 3 PM to 8:30 PM, unless you have a business class or first-class ticket. If you are eligible to visit the lounge, you will not be able to use your rights during these hours, as stated in the rules: "Access will be periodically restricted due to space constraints, particularly during the hours of 15:00 - 20:30 daily." Unfortunately, this benefit may be of little use to you. It may be better for companies that truly want to provide their customers with real benefits to partner with other providers (lounges).

Useless. Not recommend. The worst in US so far.

The staff denied entry for a priority pass member

Do not come here if you have Priority Pass access through Chase, they will turn you away even if the lounge is empty. Even though they are paid by the Priority Pass network to provide service to Priority Pass customers, they are only willing to service first and business class passengers in this lounge.