Great place to eat! Love everyone who works here, they put in a lot of work.
My wife put in an online order, I picked it up. Note to self, check it before getting home!! Both sandwiches were wrong!! Deluxe blt only had 4 pieces of bacon, and was cold, not even warmed!! The monster had no bacon, also cold and with veggies that wernt supposed to be on it!! I called after finding the mistakes, and asked to speak with a mgr. I spoke with Erick who identified himself as the assistant mgr. He said to come back tomorrow after 3pm and the store mgr would either refund or remake the sandwiches. I showed up shorty after 3pm and when I arrived it was explained to me that nothing could be done to resolve this issue, that if I wanted a resolution I should have come back that night. I was also informed that Erick isn't the assistant mgr. Not only was my food wrong but I was also lied to. Erick has no business in customer service!! He didn't do his job in any way. He didn't see to it the sandwiches were correct, and when they weren't, he didn't follow their policies in correcting the mistake!! If you don't go into this location and watch them make your food, check it before leaving!! Apparently their district mgr put a policy in place regarding refunds/remakes. All refunds/remakes have to be done same day or you as a customer don't matter, your out of luck!! CHECK YOUR FOOD!!!
I have never seen so little effort put into making a sandwich. Ko asked me what meet to put on my sandwich after I said spicy Italian, did not put his gloves on properly, and put pepperoni on only half the sandwich as well as avocado. Ko should not be employed if he can only put in so little effort to making a SANDWICH. I cannot express how I pleased I am with my recent visit to this store. When I have gone before I have been served by a women and she has done great every time. However, Ko should not be employed with the amount of effort he is putting in.
Their food has improved so much since my last visit!
Couldn’t rate the food since they decided to close 40 minutes early. Would not recommend
Me and my mom ordered two sandwiches after a hard day of being sick and working. I ordered a cheese steak with a few toppings and garlic aioli and Sriracha, my mom ordered a club with jalapenos mayo and vinegar. We both ordered them toasted. When they came my sandwich wasn't cut, they weren't toasted, and somehow they completely swapped our toppings and sauces but not the bread meat and cheese. No clue how they massacred these so badly.