Starbucks

We visited this location on a busy Thursday morning. Even though the drivethru line was long we got our drinks quickly. The employees were very friendly and welcoming. The store was really clean and appears to be nice to relax at.

Cheryl greeted me so warmly today in the drive thru . She read my order back and even suggested a drink I should try this afternoon. Her spirit was so kind. I hope I see more people like Cheryl.

Right behind my hotel

Super unorganized!! … and the cashier had the nerve to catch a attitude because I waited over 20 mins for a drink . Little do she know I don’t mind emailing corporate

Cowardly Staff at this Starbucks. Do not spend one dime there. A little over a week ago I was there meeting a client. There was a black man dressed in a very nice African attire sitting across from us the whole time. He actually came there after us, which is crucial to this story. We saw one of the Starbucks employees come out and do some straightening up on the outside where we were. She then engaged in a small friendly conversation with the black man. She even said "good to see you" like she had seen him before. About 30 minutes later we saw a policeman walk up to the guy. He was pleasant to the man and said the Starbucks people didn't want him there and that he needed to see his ID before he (the black man) left. He said all of this in one sentence. The man was very confused as to what was going on and handed over his ID. He kept asking why was he being put out and the officer really didn't know. Then he asked him had he been out there drinking (alcohol). He said no and pointed to the only thing he had there to drink out of which was tumbler that he told the officer a tea was in. The officer said he would ask the Starbucks employees why they didn't want him there. I found that interesting because he told him they didn't want him there, he had to go, and asked for his ID all at once. At this point I'm really tuned in to the point that me and my client stalled our work. The officer came back and said, in a confused state, that a manager said she confronted him about drinking wine there in a cup some weeks ago. Here is the thing. If he was put out after that incident, IF it did happen, he obviously was unaware he was put out. In fact, I saw this same man minding his own business 2 days in a row before this incident at this same starbucks. Nobody said anything to him. In fact, I've seen him on several occasions and he is usually by himself and minding his own. as a 36 year old progressive white woman, I first thought it could have been racial but the fact that the woman speaking to him friendly was white, there were a good number of black female employees inside, and the fact I just never seen anything like that at a Starbucks had and still has me puzzled. Nobody on that staff that had seen him there for the same amount of hours we were there thought enough to come out there and say anything to him. That is cowardly. I follow the news and see how black men have a higher risk of being killed by the police just by simple traffic stops or just contact with them. For them to do that (and excuse me I hope it wasn't one of the black female employees) shows me they lack character and consideration. This man definitely appeared to be a reasonable person. He was non-combative. Shame on the staff of the Ashford Dunwoody starbucks. Do not spend one dime there. There are other starbucks. Spread this story

I wish I could give it 0 stars. Messed up my drink, overcharged me, and under delivered. This is my very first experience there, and I am greatly disappointed. Took forever, and my order was still not right. When I expressed I had the wrong order, the barista had an attitude and walked away. Do not come here.

Idk why but this location is always slow. Maybe the traffic really is truly THAT difficult to forecast (it is right across from a mall, and adjacent to multiple global companies’ office buildings…), but if you’re going here, make sure to plan on waiting 20-30 minutes for your order. Drive thru or cafe. Mobile order (pickup) is probably your best bet these days. When I did get my order it was done right / made as requested but it is still average coffee and average food.