Sorelle Bakery & Cafe

Very pleasant experience. I only had a bagel and coffee. But service was terrific. Will be back.

Great cappuccino to start the day. Not overcrowded and good music.

Unprofessional service

I asked for my bread to be toasted. I said toasted because soft bread gets soggy with mayo so I wanted it to toasted so it would hold up. For the record, I do not like paninis. I dont know why I would ask a sandwhich to be pressed with lettuce. So when I received a soggy panini I was confused. I thought maybe they just don’t have a toaster but I looked behind and saw an oven toaster. After two unbearable bites of soggy food with hot lettuce, I asked for it to be returned. When I explained I wanted a refund, the cashier gave me so much attitude saying that I asked for it pressed. As someone who has worked in a cafe before, I understand how easy it is to mix up orders especially during a busy lunch hour. However, to completely gaslit me and say I ordered a pressed sandwhich when I didn’t was ridiculous. I asked for it to be toasted, she told the person next to her to toast it. I don’t know why she’d assume I really wanted to eat warm lettuce???? But I didn’t order it pressed, I ordered it toasted and the back and forth was uncalled for. I figure she having a bad day so i wont give a poor rating overall but that was just not cool!

Had high hopes since the shop itself has a really nice aesthetic, but unfortunately the espresso was disappointing and was brewed into a used and dirty cup.

Nice ambiance. It is a lovely spot. Waiting time is minimal There are plenty of tables Customer service is excellent! -> However, I’m confused with the style or the ambiance of the venue. Not sure how to define this coffee shop. Is this an Italian/French/Spanish coffee shop?