Pizza Pino

NY style pizza is delicious!

Pizza Pino new manager is not customer friendly and is only money hungry. I have been a loyal customer for years until today. This is the 2nd time he’s been extremely rude and uncaring. I ordered a pizza through DoorDash. The driver picked up my pizza but it was never delivered because that driver got into a car accident. So DoorDash refunded my money and I went ahead and placed the order and decided to pick it up instead. I get to pizza pino and I tell that manager I’m here to pick up my order from DoorDash. He says my order was all ready picked up and because he didn’t get paid for the pizza the driver had gotten from him, that he will not make me a pizza unless I pay for the pizza I never received. He was very rude and pointing to the door for me to get out. This manager is a crook and it’s only a matter of time before they lose business. Responding to the owner: I’m not sure if you know how DoorDash works but I hadn’t actually asked for a refund until AFTER I was rudely told to leave your store. And even if I asked for a refund for the pizza before I arrived, it would be a DoorDash credit or it would be 3 business days before it goes back to my account, which I did tell you that. Plus, you was trying to charge me extra in your actual restaurant to order the exact same pizza I ordered on DoorDash. I even had my hungry autistic 4 year old toddler and a 1 year old waiting for pizza and you (OWNER) did not care at all. I tried to reason and you did not. I have years experience in customer service and you did not try to resolve any issues, instead you was rude, obnoxious and unprofessional - only caring about one thing…money. I’m sticking to my story and you will have your Karma.

Im happy with the pizzas the food good flavor and the place everything good everytime i go !!

Poor service, owner has a bad attitude. If there were more options no one would eat from this place. Sad that people have to be treated so poorly because they are in a food dessert. Do not recommend spending money at this store. They treat people like trash!

The food is good, convenient to where I live. They should have combos with their subs and fries.