“Did you have one pizza?” “No I had two.” “We gave your order to the wrong person. There were two Chrises.”
I grew up with pizza my heart in Santa Cruz and it's been a long time since I had it I didn't know about San Ramon location very nice and friendly staff great delicious pizza and clean place .
Love pizza my heart but have been disappointed with the service at this location the two times we have ordered pizza here. First time it took forever, but we have it another chance on Valentine’s Day. The cashier told us it would be forty minutes, but it took over an hour and twenty minutes, double the time. Luckily I wasn’t in a huge hurry that night but other customers were getting pretty upset and the staff just seemed really uncommunicative and unapologetic which felt a little off brand. Still loyal to Pizza My Heart but I’ll be sticking to the Dublin location for now! We did love the heart shaped pizzas though!
We used delivery option. Had the Mushroom Magic pizza with cheese bread. Absolutely awesome
My wife and I came in here for some pizza. There were a bunch of kids handing out. They were sitting one or two at each table. The only table open was dirty. Bad service, the guy working was friends with the other kids. They need to get an adult in here at night. Will not come back.
I had a slice of pepperoni pizza. It fit the bill. Parking is easy. Go in and they will have 4 or 5 choices of pizza already prepared. They heat up your order in about a minute. Easy!