Pinecrest Bakery - Kendall

The food is great but the service is horrible. Waited at the counter for at least five minutes before anyone even said hello. Been to other pinecrest locations and it’s been the same. Crappy service but great food.

INCREÍBLE TODO BIEN GRACIAS

Lady who took our order was/is very attentive. Coffee & we had pastries mid-morning, but today, the pastries didn't seem as fresh. Maybe it was an OFF DAY at PB / Kendall. Features: No masks, no distancing.

Love this place! Make time for Pinecrest!

I went to order some food on 1/28/24 at around 9:25pm. I got to the counter a young lady by the name of Litzandra started speaking to me in Spanish. I told her I don't speak Spanish, I speak English. She continues to speak Spanish like she was not going to take my order if I didn't speak Spanish. I mean, the name of the bakery is an English name. When my sister starts what's going on, she then says my English is small, which is no problem with me, and all of a sudden, she is speaking English out of nowhere. They have to work on better customer service for Non- Spanish customers at the end of the day this bakery is in America. There are no sign that say that they don't service English speaking customers. Litzandra customer service is very poor. All she had the very first time I told her I did speak Spanish is no problem. My English is not the best, but how can I help you. She was very standoffish. My rating is only on the customer service I received. The food was good

It was the best pastelitos de guayaba( Guaba pastry) that I've had in a long time.

Great cafe con leche pastelillos de guayaba and crockets

Me encanta!

I parked my truck in the rear of the building where there the back door to the bakery is. A employee opened the door too hard hit my car and broke my rear tail light. No manager wanted to help they said you can't park there when their is no parking sign. Completely their fault and no one wants to help. Or pull up the Camaras to show. Completely un profesional. You will be hearing from me.