I have the same sentiments and experienced the same awful service as the previous customers noted before. But my review will be on the actual drink…Today will be the 3rd nonconsecutive visit to this location where I order my usual, “The Nutty Supergrain” and once again (at this location) I am being served a smoothie w/missing ingredients and these folks have the gall to make an “as is” smoothie w/out even mentioning that they are short milk or bananas and barely add but 1-2 sprits of an ingredient. If I am not watching and or simply walk out w/out tasting my smoothie I’d be deceived and cheated a drink that I did not pay for. Today it occurred again and this time it seems that they “forgot” to add milk…but when asked to pls remake it, I was given an attitude. As a customer thats not needed nor appreciated. Nowadays being able to got out and spend as much as a $10 on smoothie its a luxury and deserve to get what I asked and pay for. These kids either need better training or need not be hired as they are taking this job for granted…both the business and customers suffer.
To the new management at smoothie king: I wanted to bring this to attention some concerning behavior I observed during my recent visits to Smoothie King, specifically related to one of your employees, Gabe. Unfortunately, I've witnessed unprofessional conduct, including the use of explicit language, vaping on the premises, putting feet on counters, and discussing inappropriate topics. Furthermore, Gabe appears to be distributing free items to certain customers, creating an uncomfortable and unwelcoming atmosphere. I believe it's crucial for management to address this situation promptly to maintain the reputation of Smoothie King. I trust that you will take the necessary steps to ensure a positive and professional environment for all customers. If these issues persist, I may have to escalate the matter by involving health inspectors and bringing it to the attention of higher authorities. To the locals of Palmetto Bay, AVOID THIS PLACE.
Hay gran variedad de sabores y son deliciosos! La atención es de primera. A veces hay que esperar un poquito porque casi siempre hay gente en fila pero vale la pena y son rápidos.
Never coming here again. The second I walked In I was yelled at asking "WHAT YOU WANT? WHAT? YOU DON'T KNOW WHAT YOU WANT YET?" When I asked the employee why he had an attitude he claimed I was the one with the attitude, so I just turned around and walked out. There's so many options for smoothies now that I can easily say I will never come back to this store and neither should you. This experience has turned me off to the entire Smootie king franchise as a whole.
Love this place and best smoothies ever Always delicious
Muy mala calidad el açai ,tenía mucho trozos de hielo y aguado, no lo recomiendo .
Use to ve so good, change in staff and ownership and now the smoothies are undrinkable. Ive given it three visits and ive had to throw each one in the garbage after two sips. No trainung and a staff that doesnt care. I will never go back. Just go 1 mile north on US 1 and there is another one that is consistant in Smoothie Kings culture
Ordered curbside pick up and nobody came out with my order. I called they picked up and then disconnected their phone line. I went inside and they made my order in a hurry my bowl looked like garbage, I didn’t eat it, waste of time and money