Went on my lunch break to get a grilled chicken salad and when I got to work I realized they gave me raw chicken.
I came in Friday evening 2/9/24 to a very rude cashier with long braids and a STANK attitude took my order, I asked to make sure I get the correct serving of fries and I didn’t they cheat you with the serving , They drowned my sandwich in Zax sauce… the tenders are small for the prices I won’t be coming back to this location!
This was far past the lunch rush this was around 3:00 p.m. going on 4:00 p.m. they were absolutely swamped with customers inside and outside. However I waited almost 30 minutes for my food I felt like it was already made but it was sitting behind the counter where I couldn't see it and when they finally got around to calling my name they gave me my food and it was absolutely COLD!!!! By then I had already made it home and I wasn't going back because I had just got off work and I was really tired, I think this will be the final time I go to Zaxby's their menu hasn't really been up to par lately and their customer service has really fallen off. Can we please have a Raising Cane's here in Georgia or Atlanta sometime soon Wheelchair accessibility: It is wheelchair accessible.
Staff was in dining room, cursing and being loud, I won't return.
PROS: -TASTY, FRESH & HOT FOOD CONS: -ATTITUDES FROM EMPLOYEES ON THE DRIVE THRU SPEAKER -SLOW DRIVE THRU SERVICE -THEY THROW YOUR FOOD ALL IN THE BAG…NOT PRESENTABLE -SMALL PORTION ON THE FUNNEL CAKE…TOSSED AND THROWN TOGETHER
I swear the short bus drops these "workers" off. I've been here busy and not a car in sight and still takes 20 minutes to mess up your order or "we don't have it". Everytime it amazed me how they mess up in a new way...this is the worst "fast food" I've ever had to wait for if it's your right order
1/25/2024 got there at 10:45am, were told it would be at least 10 more minutes before the food would be ready. But open at 10:30am!!! Went there on lunch break