Good sushi bar with premium ingredients.
I had an absolutely horrible customer service experience with this restaurant! For a client lunch I ordered a large order the day before for pickup. When I arrived at the time stated on my receipt, they claimed they didn't have the order because they never checked their online orders for that day. Then the host told me that it would take over two hours for the order. He was rude and told me I shouldn't order through DoorDash. I in fact ordered directly from the restaurants website. They shouldn't partner with DoorDash if they aren't going to fulfill their agreement. They put me in a stressful bind but they also lost out on a $500+ order! I do not recommend this restaurant!!!
This was the best sushi I’ve had outside of Japan! The service is fantastic, and you can tell that chef’s know their stuff. Would recommend to anybody looking for sushi in the area
I have been coming to this restaurant for over a decade. The lunchtime staff is terrific, but never in my life I have I ever been treated more rude by a wait staff than the nighttime shift. They clearly didn’t want us there and were blasting music from the kitchen and made it very clear they wanted us to get out. No one approached us to seat us and gave us attitude when we asked if there was someone who could help. Do not come here for dinner. Such a shame for what I considered to be a Newport establishment.
Definitely the best Japanese restaurant in Newport! The food is authentic and plentiful. The staff always greets me as I arrive to pick up my order, and the waiters are polite and friendly. The atmosphere is high class and has good vibes. 5 stars!