The Sandbar at Frisky Dolphin

We were here visiting. There were many things wrong but we didn't say anything at first. I've worked in the food industry for many years and understand that so many things can go wrong behind the scenes. They were out of many condiments, didn't have highchairs, 2 of our 9 guests got their food when everyone else was almost finished eating, a well done burger came half well done and half raw. I decided to say something when our bills arrived and we would have to pay more if we weren't paying cash. That was odd and was not disclosed prior too or on the menue. The server went and got the manager. When the manager first came in the restaurant, she didn't acknowledge us and went to the kiosk to discount only my bill (3 separate checks) and then she just walked out, which was very unprofessional. I told our server that I was not looking for a discount but if one was to be given, it should be to my friend who's burger was not cooked properly. She stormed off saying what else do I want, a free meal. It was very odd as I was not being rude or unkind to her, I was sympathizing with her but wanted to express my concerns. The manager came out and was kind and did remove the burger from my friends bill. Having worked in the food industry myself for many years, I had still planned on leaving our server a tip and so did my friends. However, she said that our family was trash as she stormed off. She was not deserving of a tip, even with having sympathy for her and what the restaurant was going through. Ironically, there was another table having issues as well and Maryann slammed their bill on the kiosk that the manager was at and said, they want a discount too and stormed off again. We had no issues paying our bill, not every complaint seeks as discount. We just wanted to make the manager aware of the issues so they could be corrected and addressed going forward. Our server was rude and unprofessional and to call us trash was crossing the line. I have had poor restaurant experiences but never one like this before. We will not return here for that reason alone and also, the food was not very good.

The Tail Slapper is awesome

Great food

Johnny is the greatest ever.

The food was pretty decent, with the wings being my favorite. Was surprised by the garlic butter style... very savory and good.

Reagan was the best server we have ever had. Food was on point. A must if you are in Pensacola.

Had a great dinner there very good food we got.