The Buffalo Spot - Norwalk

I typically don't write food reviews but my experience was so horrible! My little brother has been begging to come and try this place for a while now. I finally take him and he gets the regular size chicken with fries with Chipotle sauce. With EXTRA chicken. Than apparently you have to pay for the seasoning on the fries. Payed 60 cents for cajin seasoning on the fries. For the amount they give you and the food quality, this food is way too overpriced. I'm not coming back here which is disappointing because my friends and family wanted to try this place. I'll warn them not too. Mistake 1. They gave us Buffalo sauce not Chipotle. Mistake 2: They gave us less chicken than what a normal serving would be. I say this because I have read reviews where people order extra chicken or just not extra chicken with a photo and the difference from there's to mine is major! Also the chicken is so small. A child could get full off this meal tops.(this is what upset me the most because for what I payed :/) Mistake 3: The wait was so long! I read responses from the owner saying it's because it's made fresh! I worked in the food industry before. It doesn't take that long! Especially when you are not busy. Mistake 4: Deleting my comment from your Buffalo spot Instagram post instead of apologizing at least. From all your social media comments under your post and the reviews here. Apparently a lot of people aren't happy with your food and service! It's not just me and my little brother. Do better as a owner. You ruined my brothers special treat for getting good grades.

I asked for Chipotle for chicken and fries but they gave me buffio and the chicken was so small and a little amount while the fries were very soggy

Most bunk simple Buffalo fries ever.

Food was good

I came in with my Son. For the first time. The gentleman behind the counter was an absolute doll. Even the gentleman who gave me my shake in which I loved see ya soon

Prompt and attentive. Even verifying the authenticity of carry outs with courtesy!

Customer service needs some serious work.