Both of the 1up arcades are a blast, but this one feels so special! It's bigger, has so many of THE classic arcade games, and it has two bars. Need I say more?
I visited 1 Up Arcade on April 5th, 2024, and was deeply disappointed by the discriminatory and unprofessional behavior of the staff. As a long-time resident of Capitol Hill and a frequent patron, I was shocked by the treatment my companion and I received. Upon arrival, we ordered two canned beers, a Guinness Stout, and a Montucky Cold Snack. The bartender, an older lady with black/brown hair, quoted each beer at $10. My companion paid $12 for his beer, while I paid $10 for mine, believing it to be the correct price. However, after waiting for approximately 20 minutes, I became suspicious of the pricing, as I have never paid such high prices for canned beers at 1 Up Arcade. I inquired with another bartender, a gentleman with spikey blonde hair, and was informed that the true prices were $4 for a Montucky Cold Snack and $6 for a Guinness Stout. Feeling deceived, we confronted the bartender, requesting a refund for the overcharged amount. However, instead of addressing the issue professionally, the bartender and a barback, described as a very skinny buzz cut individual, became hostile towards us. They accused us of lying and refused to refund the difference. After a brief argument, the bartender begrudgingly returned $10, claiming that was the total amount we had given her. Subsequently, the barback informed us that we were cut off and asked us to leave, despite having consumed only one beer each. This experience was unacceptable and unprofessional. We were simply seeking redress for being overcharged and were met with hostility and discrimination. I believe that action must be taken to address this issue and prevent similar incidents from occurring in the future.