After 4 days in Santa Monica, this was the best meal so far. Delicious bread, well topped with a beautiful presentation. We had Salmon and Burger. Super good or in Dutch “LEKKER”
Title: Disappointing Experience at Tartine Bakery in Santa Monica My experience at Tartine Bakery in Santa Monica left me extremely disappointed and dissatisfied. Despite eagerly anticipating trying their offerings, the visit turned out to be a frustrating ordeal. The day started with my wife being at St. John hospital for pregnancy complications. After a challenging day, we decided to order lunch from Tartine via Doordash. Upon arriving and showing my order to the counter staff, I encountered an agitated and emotionally charged response from the lady at the counter. She spoke sternly, gestured rudely, and instructed me to wait. As I watched her search for my order, it became apparent that the sandwich my wife had ordered was missing from the bag. Checking Doordash, I noticed we had been refunded, but no one from the staff informed me that the item was unavailable. This lack of communication meant I left empty-handed without the chance to replace the missing item. The most frustrating aspect was the indifferent attitude of the staff, failing to acknowledge the inconvenience caused. This experience not only marred our meal but also left a lasting negative impression. Regrettably, I cannot recommend Tartine Bakery to anyone, as such disregard for customer experience is unacceptable.