Taco Bell

I love the employees. Always so nice. Tonight they gave me wrong order and went above and beyond to get my attention so I’d turn around and get my correct order. Kindness and caring go such a long way. Thank you!!

I actually had to complement this restaurant due to me swearing to never come back to Taco Bell. I got the new Chicken Empanada box and with extra beef on the chalupa, 5 layer beef, and cheesy beef burrito. The whole reason I'm even reviewing Taco Bell is due to me adding extra beef to the items, and the amount was impressive! I always get my burritos with no rice, and the beef burrito was full of it and hearty. Same with the other items. Most Taco Bells scam you on extra meat. You typically get the same amount you get if you ordered it the regular way. I was disappointed in the Baja blast due to it needing to be switched out, and the cinnamon twists were horrible due to old grease. All in all, everything was good, and the portions were great. I will not ever patronize the ones in the city but definitely will come here when I'm in the area. This was Saturday, Feb 17, around 1:30pm. So, I want the manager to give that crew props for doing a good job and allowing me to enjoy Taco Bell again. 4 belly rubs out of 5.

I chose to dine in and all staff were hiding in back and the front counter was deserted. The restaraunt was empty and no customers in drive thru at about 8:30pm. A couple was walking away from the counter to the parking lot with no food in hand when we entered (not a good sign). The staff were joking and chatting and saw my group walk in, but wouldn't come to the register nor acknowledge our presence. Eventually I noticed a kiosk to the side and finally figured out that is how I could get some food. So we ordered food and drinks and waited. When the food was ready, the kid dropped a bag at the counter, yelled my name and walked off. The drink cups were forgotten and I called into the kitchen but they continued to ignore me. So...I walked around the counter to pull two cups off of the stack. As I am walking toward the drink station a short woman wtih dyed red hair blows past the counter from the parking lot and mentions something about kicking us out of the store. I go back to the counter to ask if she was talking to me and she confirms that if I ever try to go behind the counter again I woudl be banned from the store. I explained that I tried to get someone's attention but I was being ignored so I grabbed the cups. She told me she watched it all go down from her car in the parking lot and that she is the MANAGER (with emphasis). Her team is busy working; so it was my problem that I don't have the drink cups (I guess?). I told her that there are no other customers in the store and that her staff was goofing off in back and ignoring the customers that come in. She then told me to take my food and leave the store...OK. As I was being lectured by a very rude MANAGER, another customer walked in and saw the treatment I was receiving and turned around and walked out too. This location is doing a great job of protecting their staff from being overworked. They are literally ejecting customers from the store. Congrats, they won't have to worry about my patronage bothering them ever again. Oh and the food was sloppily/incorrectly prepared and almost no meat in any of the items. In addition to the terrible treatment I received, it was definitely a poor value for the price I paid. As a business owner, I would prefer to have given this feedback to the owner of the franchise since I would like to have received the same regarding my employees. Unfortunately, I couldn't find that information handily through a web search so I am leaving it here in a public forum.

Non-enthusiastic employees who don't want you to shop there and when you do, they screw up your food and don't care.

Very clean with quick prompt service

Employees will not take your order inside. They will simply ignore you while you are standing at the register. You will have to use the kiosk. This experience is based on multiple visits over a dozen months, and the last three experiences were not at peak times, nor was the restaurant busy inside or via drive thru.

Apparently they care more about drive time than customers. They made me back up and pull forward 3 times!

I have always ordered a three regular soft tacos WITHOUT lettuce. They seem to not understand me when I say I want no lettuce. I always get it with lettuce instead of what I ordered! I ordered in the drive thru and went home 15 mins away. When I get home I was extremely disappointed that my order was not right. This NEEDS to be fixed!