Ordered tuna ,cheap on the tuna,bear ly spoke english
Got there at 5:30pm (was going to a 6pm movie at the drive in), ordered my one footlong sandwhich and 2 cookies through the app. The app said it would be ready by 5:50pm. I walk in at 5:49 pm, two people already ordering. I see a sandwhich sitting on the counter behind already. I tell her I'm picking up an order and she says ok and continues making the current people's order. I wait as patiently as possible. In walks a door dash person to pick up an order. She tells me to wait a minute and makes 2 more sandwiches for the door dash person. Then finally she goes to start making another sandwhich and asks what I want. I tell her I'm picking up and order and give her my name. She then hands me the sandwhich already made and been sitting on the back counter for the entire 15 min I was waiting which she could have done in the middle of making the first two peoples order. It made me late to my movie, not to mention unprofessional. Need more staff members and better training.
OMG, please learn or employ English speaking citizens. Also, FYI, their lunch specials are twenty bucks now… Go down the street and get a whole plate of street tacos, rice and beans with a soda. I will never return to this no English speaking rip off subway ever again… Done and done…
Made an order for fresh cookies arrived and was tolf they cant turn on the oven for fresh cookies
Management: please have an additional staff person who understands and can communicate to an English speaking person. I was trying to ask about entering a loyalty number and she couldn't understand me. This is how you lose business. She was the only one there. I don't come here a lot but the past couple of times I have it was the same situation. There is another Subway not too far that could be taking your loss business. Vegetarian options: Vegetarian options are limited. Considering that avocado shouldn't be extra in my opinion.
You know what is worse than waiting in the long line at understaffed Subways? Waiting in the line at understaffed Subways while your hot sandwich online order sits in a pile behind the counter getting soggy rather than on the pick up rack Might have been edible when it was ready. Sadly mine was not. Really wish I didn't tip in the app because that was just extra cash tossed in the trash along with the sandwich.
I hate subway my husband loves there sandwiches. They usually owned and staff with India people and I don't get it why they are so unfriendly and cheap skates, you don't even want to spend your money there because I feel I am treated unfairly. Nugget makes a fabulous sandwich and it's worth it.