Starbucks

The best Starbucks around. The weekday morning crew are some of the nicest, genuine people you’ll ever meet. Even when it’s super busy, there’s hardly ever a wait in the morning. Theresa has been there for many years and has built such a good relationship with so many people, including me for 9 years now. Always such good energy to help start off your day.

This semester I've ordered a hot chocolate WITHOUT whipped cream through the starship app 9 times. 6/9 times, they have added whipped cream. When I tell them that they accidentally put whipped cream, they seem frustrated and all they do is scoop out the whipped cream. There is still whipped cream that they miss so I have to throw out the drink. When you pay the equivalent of a meal plan (9$) you deserve to get what you order. Please let Theresia (the woman) know to pay attention to the exact starship order. Sometimes it differs from what people normally order.

Expensive

lady taking our order was rude and laughing at us get her fired

Keke and Theresa are the best start to my day, they always have smiles on their faces and provide the best service ever.

This place needs to get it together. It amazes me how the workers are so incompetent, yet they still keep their jobs. I bought an oatmeal from here. All they gave me was a bag of blueberries, nuts, syrup, and brown sugar. They didn’t even include the actual oatmeal. It’s ridiculous. 70% of the staff should be fired from this location.

5 stars are going to Theresa! The warmth she adds up to this coffee shop really stands out !!! She always welcomes any student and me with the smile, remembers everyone by name, she makes this place special by her extraordinary acts of kindness and customer service skills! If I would work for National TV i would invite Theresa for an interview to share the tools with other people of how be nice to people and bring the light into the darkest room! This coffee cup was customised by her - i got it from her today, what a wonderful surprise! Round of applause from all of us, studying at ERAU.