Baristas make drinks to their personal drink preference rather than the Starbucks way. They'll lie to you when you ask them if your drink got the proper ingredients you paid for. They'll cheat you out of ingredients you pay for.
Not impressed with this Starbucks, kind of crazy 10 usd for a cappuccino and a croissant, burned my tongue so I had to ask for cold milk and the croissant was pretty average even though it was heated up.
I was so tired and jet lagged from travelling and while their nitro cold brew was not working, I got my backup option and the service was great. Would give it 5 stars but it seems like the Starbucks nitro machine is like the McDonald's ice cream machine...frequently broken but always a favourite! Anyway, happy to come back here next time around!
Staff are quick to get orders and incredibly friendly.
I work in the neighboring building under construction and I eat lunch here every day. I used to work at Starbucks for 8 years prior and everyone I know that still works at starbucks and in surrounding stores have been (understandably) burnt out and lost their passion for coffee and even connecting with customers especially after Covid hit. I don’t know how this team does it but they are the exact opposite and always manage to stay warm and welcoming and keep everything tidy as well. Not to mention their service is quick despite how many of us construction workers can fill up the area! These are some really good people that put their all into their work/craft.
I ordered a Bacon Gouda sandwich and it was cold and had no bacon on it.