Ratings of Einstein Bros. Bagels

google
Google
4.3
(412 Reviews)
yelp
Yelp
2.8
(133 Reviews)

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Location & Hours

Counter-service chain offering egg sandwiches, soups, salads, baked goods & a variety of bagels.

7808 SE 28th St Ste 124
Mercer Island, WA 98040
Monday
6:00 AM - 2:00 PM
Tuesday
6:00 AM - 2:00 PM
Wednesday
6:00 AM - 2:00 PM
Thursday
6:00 AM - 2:00 PM
Friday
6:00 AM - 2:00 PM
Saturday
7:00 AM - 2:00 PM
Sunday
7:00 AM - 2:00 PM

Recent Reviews

google
Apr 2024
Had salmon lox bagel. Very good sandwich. Would prefer less salmon as it was a bit too salty. But good sandwich over all. Boyfriend had the brisket sandwich which was amazing.
google
Mar 2024
I've missed Eisenstein since moving to WA. Love bagels
google
Mar 2024
Not open posted hours, no apology only attitude! I came from Seward Park to get bagels on New Years Day, grateful they were open until 2:00pm. Arrived at 1:30pm and the doors are locked. I checked their sign, it said open until 2:00pm New Years Day. I can see bagels and workers inside. A woman came to the door and said, No, we're done. I point the the hours and she says again, no apology, "No we're done."
google
Mar 2024
Had a very nice beagle sub. We were assisted by John, who is a very hard working guy and made sure everyone was helped in the very best way possible. In the short time I was at the store I could observe that all the employees are very nice, friendly and they all work hard to help everyone, specially John. Thank you
google
Mar 2024
I see other people here have complained about the unbelievable rudeness of the cashier lady. Well, I went to Einstein one day and this woman was INSTANTLY hostile toward me and had a horrible attitude. I ordered a certain bagel and, despite there being three of them clearly in the case, she said ‘we’re out of them’ in a very rude manner. I pointed out that there were three in the display case and she again rudely said that those were spoken for. So I left and didn’t say anything thinking she may just be having a bad day (it happens to all of us). But I went back a couple weeks later and, thankfully, I was not served by her. I did, however, hear the same woman being very rude to other customers and, now, having seen others complaining about her attitude, I decided to speak up. I see so very many mentions in the reviews about this very same person being just inexplicably rude and I’m now wondering; why isn’t anything being done about this? Do you like to be known for awful customer service? Horrible demeanor, attitude and service. If it weren’t for her nastiness, this could be a great place to get some bagels. 1 star. Would NOT recommend! Update: after this review, I get some canned corporate response saying, ‘glad to hear we satisfied your cravings’. Ummm did you even read the review? Or the dozen plus reviews complaining about this lady and the poor state of customer service at this location????

Frequently Asked Questions

What is Einstein Bros. Bagels' rating?
Einstein Bros. Bagels is rated an average of 3.9/5 stars across various online platforms.