Is it legal to charge a tip without advising the customers? We had two non alcoholic and one alcoholic beverages and ended up paying 80 dollars; which included a 20 dollars tip without my knowledge.
This is coming from someone who has worked in the service industry. Soho has some of the rudest workers I've ever met. I wouldn’t be surprised if most of the employees are new to the industry because they move extremely slow and severely lack customer service. I find this very comical because the place wasn’t super busy and it quickly became evident why it wasn’t. I politely asked the bartender who made my first drink for a different drink because mine tasted very off (rum and coke). After I said something the person who made my drink rolled his eyes at me and didn’t say anything. He went up to 2 different bartenders and started taking other orders. One of the bartenders he spoke to eventually came up to me and took my order like she really couldn’t be bothered. Of course no one offered me an apology because that would be too much like right. The 2nd drink (vodka cranberry) wasn’t much better but at that point I no longer wanted to spend my money or time there. I sincerely hope that if the manager/workers are serious about their money they get an attitude adjustment
Me and my guy were allowed to be disrespected at this establishment. A drink was kicked on us by a drunk patron and we were told to have a drink somewhere else. If you like being disrespected then SOHO LOUNGE in Austin 6th st IS YOUR PLACE. O yeah it is advertised as black owned but a white patron kicked a drink on us.. way to GO SOHO
Great place, great drinks, fun vibe. Very clean and bartenders are knowledgeable about Austin which was awesome because we’re from out of town.
This place is ridiculous. Apparently the owners allow their friends to come, get drunk, and put their hands on people. The bar was closing and me and my friends were on our way out at the end of the night, when this women who was associated with an owner swung on my friend because of the outfit of another friend. It was the weirdest experience I’ve ever had on 6th. She was like 50! The thing that makes it worse is that instead of making both parties leave they protected the assaulter! But I’m not surprised there either because the staff was trying to pick fights with everybody leaving. I don’t recommend this club unless you want to be swung on for no reason and put out. Club: 0/10 Staff: 0/10
Wouldn't recommend anyone to go here. Anywhere else in Austin but here... Why? Where to start i dunno. 1 - Both the place and production is run by amateurs. 2-Drinks are expensive but bad 3- Rude & amateur bouncers. 4- Good Dj but bad music (sorry dj. I'm sure it's not your choice. You were trying but ...) These people should be thought customer service They have no idea about it. People doesn't go there just to waste money, They are there to have good time and spend their hard earned money and the establishment is there for them. Not the other way around.... If you go there don't expect service or good experience and you're good to go...