I arrived prior to store opening without realizing it. The young lady preparing for the work day kindly helped me anyway. This was a wow moment as it was unexpected and was over the top customer service. I love Rita’s chocolate custard with fruity Italian ice. So yummy!! Special treat I get myself when I’m in the Chamblee/brookhaven area. Thank you to the young lady who opened early to satisfy my Rita’s fix!!!
Visited on a Wednesday afternoon. They had the doors locked so only the walk up window was open. A group of 4 people walked up right before me. They weren’t informed that only 4 flavors were available nor that the blender was down before ordering a Misto ( blended water ice and ice cream ).
Drove all the way expecting Rita’s to be open at 8:30 since they don’t close until 10 pm and the building is dark and there’s clearly an employee inside who rudely gestures that they’re closed. Won’t be back any time soon!
Great dessert, Caleb was helpful taking my order!
I drove 50 mins here just for them to be “closed for today” i am LIVID.
I don’t like the way it tasted.