I want to first point out that my typical review of this establishment is a solid five stars...until yesterday. BF and I always sit in the bar area because in any restaurant, that usually equates to better/faster service, AND we are usually fortunate enough to get Emily as our server. Emily is THE BEST there is. We were not lucky enough to have Emily yesterday. We sat down and were soon greeted by Madelyn who took our drink order - two glasses of wine, two waters. The easiest/fastest thing to get on the table, right? We waited a solid 10+ minutes to get what is the easiest drink order because the bartender, Regina, was nowhere to be found...oh, wait...there she is at the hostess station yacking it up. We later overheard Regina tell another guest that it was her last day on the job so that explains a lot. She was definitely already checked out. There were times during our visit that we would look around for a server and no staff were to be found. Like everyone vanished all at once for several minutes at a time. We ordered a pizza to share, fettucini alfredo with shrimp, and lasagna. Madelyn said to me, "You realize lasagna takes at least 25 minutes to come out, right?" I almost always order the lasagna and no one has ever said that before and it has never taken 25 minutes before, but it did yesterday. When the lasagna arrived it was a giant puddle of noodles and sauce instead of its usual solid rectangle of deliciousness, almost like they tried to pass off a Stouffers frozen lasagna as their own. Madelyn dropped the food off and never came back to check in on us. She was very robotic; not UNfriendly but definitely does not have the personality to be serving the public. Maybe it was her first day on the job? All this to say our dining experience yesterday was 180 degrees from past experiences. We will return to PN, hopefully to find it has returned to the great place we have been accustomed to. Fingers crossed....
I’ve always had a pleasant experience coming here, eating in and dining out. The food has always been delicious and the staff if always courteous. Parking: Can get busy during lunch hours, but typically had plenty of parking.