Pinecrest Dining Room

First the view is amazing. According to the staff they are severely understaffed and it shows. We went for a seafood night buffet and was that there was old soggy fried food. Half of the choices were empty. The servers said more of everything was coming out and that was a pile of over cooked frozen chicken fingers... We spent $84 for chicken fingers. Go somewhere else until they hire more staff.

This is a special place to us...this is Mother's Day, and it was superb...they had three "sittings" for the buffet...the organization was very efficient...the staff was friendly, and nice, hospitable...the food was very delicious...we are caterers so we know good food...we drove over 50 miles to get there...it is the Guntersville State Park Lodge...a breathtaking view. All of this is the truth...not overstated. Bon appetite.

Well two strikes and you’re out for me. Been coming up here for more than 12 years and just gets worse every year. Went in to eat the catfish and they were not even serving catfish today. Lunch buffet included hamburgers, hotdogs and backed chicken, bake beans BBQ ribs and some others. I have eaten hamburgers and hotdogs from a high school lunch room that tasted better. I ask the waitress why they are not serving catfish for lunch today and she said it’s not on the menu for today. For all the years that I have been coming here they always serve catfish for the lunch buffet. After I get finished with eating my lunch then another lady asked me was I the one asking about the catfish and I said yes. Then she told me that she could go cook some. Told her that it’s a little too late now. I already finished the so call hamburger and hotdog. I will never eat at this restaurant again. I will drive all the way to Fire at the lake restaurant North of Guntersville. I know I can get catfish there anytime I go in to eat.

Gets pretty busy. But the food is good and it’s really convenient if you’re staying at the lodge.

Very disappointed at the buffet. The quality of food was something you would expect at low end buffet. None was made fresh, pasta had no shrimp, food wasn't replaced when emptied. They started removing deserts at 645. Saw a staff member being in food in grocery bags. For a 26 dollar buffet, I would expect more. The staff was nice, but the kitchen needs help.

Food good but pricey

The buffet looked like a tiny catering event. They don’t know what’s being served in advance because the “chef” needs to clean out the kitchen and figure out what expired food he can throw together last minute on the buffet. He should also be told to clean himself up since he’s handling food. He’s dirty and unkept just like his kitchen and dining space. A guest puked in the middle of the dining room and they cleaned it up by smearing it into the carpet with a mop. Nobody knew any ingredients in any of the food. The roasted chicken was raw at the bone and the fried chicken was soggy. They served our drinks in dirty glasses after it took 15 minutes to get them after being seated. This was our first visit and we were told the buffet was $16. They charged us $25 and wouldn’t honor the price they originally told us. This disgusting restaurant needs new management and save yourself a good case of food poisoning by avoiding at all costs!