Check your food before you eat it. There was a hair in mine I was already too far away to complain in person.
Forces stale/cold food onto customers. Would be ok if they were at least nice about it. Never coming back
Well I don't recommend going here when it's busy or maybe it's the dinner shift because I've gone at lunch time and it's been great. But tonight one of My 2 bowls looked like they picked out 5 broccoli and 4 pieces of meat from another dish and threw it in my beef and broccoli bowl instead of making a new batch. My 2 entrée bowl was way short probably to save and get more portions out of a batch so they don't have to make it. Next time I will be checking because I felt so ripped off.
Not sure why the ratings are so bad. Got food here today and it was great. First time I’ve had an employee from Panda come up and ask if we needed anything.
I went through the drive thru and was told to pull around and wait in the front. They forgot about me and I had to get down and go inside to get my food. When I was inside they handed me the wrong food and when I told them it must have been someone else’s food they walked away and were instantly distracted so I was forgotten about again. It happened a second time before the order taker saw what happened and took it upon hisself to help. I finally got my correct plate. All the workers there looked like they were all stressed about trying to meet higher standards that they aren’t used to.
Fried rice was actually undercooked. It was less than al dente crunchy and raw tasting. The chow mein was a good as usual. There was a long wait as the kitchen was backed up and trying to restock the line.