Dunkin'

I love DD, and I wish we had one up where I live (I was visiting Tucson)

They are not service orientated. I understand that it’s fast food, but the attitudes of the employees I have met at this location were rude. They will ignore you and act like you are not there

Don't go here if you want a donut. The employees walk away when you walk in. You can hear them, and actually see them, behind the wall talking and ignoring customers. Or they’ll hide in the managers office, the door next to the donut case. Sometimes 4 people will come out of there at once, and act as if the costumers don’t exist in front of them. I’d they treat you that badly to your face, imagine how little they care for the food they sell.

I come here all the time and the people who work here are always so sweet.

Came in to get a quick coffee and there was a gentleman in front of me who had already been waiting. I stepped around the corner and the lady said she would be right with us. I continue to wait almost 3 more minutes and I had two other people come in behind me. The guy in front of me left and then I left shortly afterwards. It looks like the two people working had a focus on drive-through which I understand but keeping people waiting at the front for three minutes at the front counter is unacceptable. I walked out and did not get coffee.

Yummy food. I loved how nice the people were. They were super chill. They were literally W's.

I have stopped 3 times and the 3 times they were out of donuts. Very disappointing! I feel like a fool for even stopping at this location. They definitely don't have good customer service. I don't recommend them!

Ordered donuts and got day old product. I’ve worked in a donut shop and know when a donut is over 12 hrs old. The glaze was cracked and cake donuts were crumbling. Not to mention the taste was even worse than the appearance. Dunkin needs to bring in HQ for quality control or shut down operations when stores are failing.

Stopped in for a breakfast sandwich, a donut and drink. My croissant was basically burnt and the cashier was really rude. Her tone was that of someone overly annoyed just to be there and she basically threw my change in my hand.