Olive Garden Italian Restaurant

I have been going to this location for years, I love it here. Food is good and the staff is great!

Our server was great, peronsable and very efficient. The entrees were delicious. We also enjoyed the salad bowl and breadsticks.

The Entrees were great. The bread sticks were trash. There was no butter or seasoning on them at all. I think they forget a step

I rarely leave poor reviews because It could be a fluke thing...one bad experience does not mean it's a bad restaurant. However at this point I have to go with there is a trend...one that won't continue for me. My last experience concluded in the trifecta bad service bad food bad overall. I wish I had taken pictures. Dinner for 4 consisted of a tour of Italy, chicken Alfredo, spaghetti and a ziti and meatballs. Short wait to be seated around 30 minutes. The waitress attended the table seated after us before acknowledging us..bad form on them double seating her...I get it . After about 5 minutes she very grudgingly acknowledged us took a drink order and left. A few minutes later our drink order arrived..wrong. or most of it, I ordered a sangria so I expected it to be a few minutes. I did expect to have bread sticks on the table rather quickly but was also disappointed in that. Before my sangria arrived the waitress attempted to take our order but we had not all decided yet. Less than 2 minutes went by and she returned to take our order again so I just tossed out the old standby instead of trying something new. Still no bar drink still no bread sticks. After taking our order we didn't see her again until my sangria showed up at that point the other 3 needed refills and requested the correct drink but still didn't get it. After having been seated over 30 minutes the salad arrived and we were told fresh bread sticks would be our shortly. Shocking that we finished off the first bowl of salad before they showed up .. and then... The food. First off one of the things I appreciate about good service is giving the right food to the right person...didn't happen. But once everyone got their food it was a symphony of I asked for extra sauce and this is really dry the meatballs were on the wrong plate and the 2 big issues. The chicken Alfredo noodles were literally hard. They were baked to the plate from sitting under the warmer so long. And the final ick ..I took a bite of my lasagna and it was literally burnt. I flipped it over because I couldn't believe my taste buds. It was literally blackened sauce noodles cheese everything. The waitress came over she asked how everything was I gestured to the lasagna and she didn't appear to understand that it wasn't supposed to be burnt???? My husband explained to her because I was flabbergasted. She went oh ..Ill go get the manager. The manager came and we sent back both dishes so my daughter and I sat there for 20 minutes until the others were done eating when our orders came back out my daughter's fresh mine half the size and smothered in sauce which I was fine with I just wanted to leave at that point I was so disappointed. The manager was non chalant about the whole thing and it seemed it was more of a bother to her to have the meal corrected. So fox valley mall olive garden gets my first poor review in a very long time

Food has gone down hill. Business needs rebranding. Menu needs updating. Service and staff were great.

Always have a good time with my family here. Never had a bad experience here. Kid-friendliness: Kid meals and coloring sheets

Not tasty at all, simple pasta with very simple sauce, nobody from our party of 4 didn't finish. Service - no service, servers everything forget. A while ago was much better.