Monroes Restaurant

Disappointed in the statement Monroe's released regarding the legal allegations made against this company. It lacked accountability and it is disappointing that they are not taking this more seriously. When people ask where I ate dinner over the weekend I would be embarrassed to tell them it is a place involved in a huge media scandal. Would you want a wedding at a place with a multi million dollar controversy? Restaurants are an experience and this one is now ruined. I expect it to be closed soon.

Exceptional food and service

Had an engagement party here and everything was beautiful. The upstairs party room accommodated about 40 of us easily and comfortably. The buffet provided a wide selection of entrees and everything was delicious and served hot. I wish I had more room for seconds. Fan faves were the eggplant parmesan, the Italian sausage and peppers, potatoes, and chicken French. A cash bar was provided for the party only and provided more space to gather and socialize. Highly recommend for your special occasion. The restaraunt itself was packed on our way out at 8 pm. It smelled more amazing down in that area.

Food was delicious, bartender was very rude and unpleasant. I ended up taking my food togo. Not a good first experience

We had a bridal shower at Monroe's in the Vintage Room. Our coordinator, Natalie was amazing to work with. She was very responsive to calls and emails and provided very professional service. The staff the day of the event were very helpful, attentive and wonderful to work with. The food and desserts was delicious!! Our guests had a great time. I would highly recommend Monroe's and look forward to hopefully having another event there in the future.

First, Natalie was our Coordinator and she was wonderful to work with. We put on Baby Shower Brunch. Monroe’s is stunning and our room was perfect. My son and daughter in law could not attend, but they set up large screen to Zoom them in. Set up perfect, beverages, food, sweets perfect! Staff amazing! Jeremy and Kylie took care of us, always there for what ever we needed! The Staff made our party a success, everyone loved it!

Two friends and I had dinner at Monroe’s the evening of February 21st. We are good friends who look forward to a leisurely get-together once every few months. Our less than stellar experience started as soon as we arrived. We were told that we couldn’t be seated until all three of us were at the restaurant. The restaurant was nowhere near capacity and the fact that we had to hang in the foyer until all three of us were there started the evening off in a negative fashion. When we asked the hostess why, we were told it was “company policy.” We were not made to feel welcome in any fashion. When were seated after all of us had arrived, we were unhappy with our table. The chair seats were very low, and it would have been very uncomfortable to eat dinner there. We politely asked to be moved to a different table for a more comfortable experience. We were moved with an eye roll and a big sigh from the hostess and her assistant. Another big negative. Our server, Sarah, and her trainee, Abby, were lovely. Personable, engaging, and helpful. We placed our orders and shortly after that received our salads. We were not even halfway through our salads when our server came to the table to ask if there was anything she could clear out of our way for dinner. We told her that we were in no hurry, we were enjoying our salads and our conversation and to please make sure our dinners were not coming out for a while. A few minutes later, still about halfway through our salads, our dinners arrived. We told the person delivering them (who turned out to be the manager, Jeremy), that we had asked for the dinners to be held. We were told he couldn’t do anything about that, they were already cooked. After much shuffling of salad plates, our dinners were set on the table. We then had a conversation with Jeremy about our dinner timing requests and how unhappy we were about the apparent disregard for our them. Jeremy had very little compassion or patience for our unhappiness. When we asked when the dinner orders were sent to the chef, he said as soon as the orders were taken, which is a terrible policy, especially in a fine dining establishment. This wasn’t a fast-food restaurant. In addition, we had all ordered rare steaks, which should have only taken a few minutes to prepare and should not have been ordered until salads were finished and cleared. Again, while the restaurant had several customers, it was nowhere near capacity. As we sat at the table with our steaks getting cold, having this discussion we received no good answers or consideration from Jeremy. One of us said that we were not looking for anything free, just registering our concerns and he immediately shot back with the fact that they do not give away anything for free. Rude, and severely lacking in customer service. Sadly, while the food was good and the server and her trainer were lovely, none of us will ever go back to Monroe’s. This is not an inexpensive restaurant and is clearly thought of as a fine dining establishment. They have a long way to go to live up to that expectation.

14 oz. Grilled Delmonico served with Katherine's Mashed Potatoes and Chef's Vegetable .. Mmmm... Delicious!