Lunetta Pizza & Restaurant

I have never seen such a rude person working at a restaurant like this. I used to come here a few times before and kinda ignored all the mistakes they would do with the order, until they were extremely rude (even with words) to me and my friend. We ended up paying for one thing and they didn’t have it and gave us no other choice than getting other product. And even doubted me many times because I paid through Clover website from their page. I will never go back there again! Worst costumer service in Manhattan! This guy shouldn’t be working directly with costumers at all!

Confirmed my order with the restaurant weeks ago for a big office event we were having. They cancelled on the THE DAY OF, and didn't even contact us. I only found out because I followed up to find out when they were going to deliver to find out an hour before our event they weren't even coming!!! Luckily the pizza place around the corner from us was more than happy to make $700.

the man that took my order over the phone is very rude and mean he wasted my time and money and for that i will never refer to any of my co workers or order anything ever again

Hair in my pizza under the cheese, manager was so rude on the phone. No compensation. Never again!

Had the eggplant slice today with the fresh ricotta cheese man that was so good! Love this place!

Delicious pizza, friendly staff. Many varieties, something for everyone.