The owner needs to burn this place to the ground and just take the insurance money. Terrible will never order from here again
Usually I'm not this petty but to many times have i gotten my order wrong read your receipt and check your order
I love this location so much but STAFF PLEASE: DO NOT PUT BROWN SYRUP SUGAR IN THE VANILLA COFFEE. I come here almost every day and ask them to please make it plain because the boba syrup stuff in the coffee makes it just thick and the taste is unpleasant.
I walked into this location around 430. I stood in the front of the counters while there were 5 or employees working in the back. I understand when they have a big order to complete but my problem is they never acknowledge me to let me know that we’re working on a big order. Never letting me know it was gonna be a second or nothing. So they finally take my order after waiting in line for 10 to 15 minutes not being acknowledge. I take my order and received my order. there was a couple of things missing. I let them know and the guy just looks at me check the screen and go to the back to grab the rest of my order. I checked the third bag there’s a taco missing and with an attitude he says no I put two in there. I’m looking at the bag there’s only one he doesn’t want to look at the bag he says that’s not his job to look. Then grab another taco and throw it in the bag I didn’t even ask for hot sauce, ketchup, or anything because I was tired of waiting and then getting treated with an attitude This all took 25 minutes. My lunch break is only 30 minutes long.
Horrible Customer Service