Five Guys

Don’t go to 5guys often cuz it’s pricy it’s a once a year thing for me: Jan 2023 amazing manager and amazing staff. Always ask for a lot of jalapeños on the side n when I asked for more they happily gave. Jan 22 2024 around 1230pm. Different older manager and different staff. Manager and 2 of the staff very rude and verbally rude to me. Asked for a lot of jalapeños on the side I got 2 slices went up and asked for more. 2 of the staff members sighed, rolled their eyes and angrily said “ugh he wants more jalapeños” manager visabily upset gave me 2 more slices and said something under her breath. I didn’t say anything or cause any problems but for unlimited toppings and burgers costing $15 if you want 100 jalapeños you should get it. The staff n manager acted like I was taking their money it’s a corporate business. For now on I’ll make sure I can get the side of toppings I want and if I can’t I’ll just ask for a refund/won’t even order if they say no.

My daughter recommended I should stop in. The staff was friendly and the service was great. There was no line and my food was ready in a decent time. A bit pricy but you can't really put a price on freshness, a clean facility and wonderful service. Will be visiting again soon

Cold burger bun, meat dry. 8 People in my party, one order was not filled even after I asked lady to check 8 orders. Chips were terrible unfortunately. My first experience at 5 Guys.

Ordered ahead, they keep giving the wrong people there orders and you have to sit there for 10-20 mins while they remake everything, They all sit around joking while people are in line trying to get food. 2/10, They don't take there job seriously and it's annoying.

Five guys is my favorite establishment and i am very disappointed with my experience today. The young lady at the front had a very miserable look while taking my order. That’s the least of my concern however while i’m on the topic i figured i’d add it considering it wasn’t very welcoming. Upon getting my burger i realized the burger buns were hard as rocks, the cheese was practically frozen and my fries were absolutely disgusting. If it wasn’t for the cajun seasoning i would have thrown them away immediately. I’d give this location 0 stars however the peanuts were the highlight of my meal so i’ll give them 1. Do what you want with this information; i hope this location doesn’t give FIVE GUYS a bad reputation and steers consumers away due to how bad it is.

My experience here was pretty disappointing. I’ve been to several Five Guys locations in the greater Houston area and the east coast where I have found the standards there to be consistent and great, but here the taste of their fries were off and were not very appetizing. Not a great afternoon craving met with taking long (15 mins) for an order of fries

Fries tasted off, not fresh, burger dry. Not a good look for a $16 lunch

Always excellent service when I stop by- food is as fresh as it can get, workers are friendly and communicative, and Logan is one of the best behind that counter. Always a pleasure coming to this five guys.

Overall the burger was good. Didn't like that the Burger immediately began to fall apart but some people enjoy a messy burger staff was friendly everyone was smiling