Service, you order and pay on a screen, they bring you your food. That said, there's no service. You get your own drinks and everything. They have condiments, napkins, chopsticks, and to-go boxes sitting available for your use. Had One of the bento box lunch specials, which I believe was $16. Was a lot of food, will probably be 1.5 meals worth. It came with a deep fried roll that was very sweet, the normal California style roll, egg roll, pork goyza, Small arugula salad with peanut sesame sauce maybe?, edamame. They forgot the miso soup that came with it, but when reminded, brought it promptly. I have something like crab rangoons we also got, were strange but pretty okay. Probably would not get again as they came in an egg roll like fashion but other than the typical. Friends got Ramen Curry, was really good.