El Gran Bamboo Restaurant

My husband and I ate today at this restaurant and here is my review. It was 4pm so we asked for the super bandeja paisa to share. I guess I assumed a lot. The place was nice and the food in the menu looked good. However the stake was 1/4 inch thick cut alongside the grain, overcooked and hard. The two fried eggs were overfried and were hard. We asked for water that never came. They brought one plate and said they were to bring another place since we were sharing, the second plate never came. My husband was trying to get salt and pepper for the eggs but he couldn’t because there was no one around and they never came to see if we needed anything else. Still we asked to a tres leche and an espresso, the desert was served in the same plastic container from the factory that made it and with a sticker on with the address of the company that made it. No presentation at all. The least they could have done was to put it on a dessert plate for presentation. Furthermore, a 20% gratuity was added automatically to the check for service. However we never got the minimal service not even the expected and customary one. A month ago we were trying to make reservation for 12 to celebrate a birthday but they were asking for a $25 cover charge for a singer that we didn’t know or care for so we never got to make the reservation, I guess someone was watching over us that day. It would have been a lot of money for horrible service and food. Will never comeback to this place and will dissuade the people I told them about it.

Súper el servicio y exquisita la comida, lo recomiendo 100%

Nice place to dine. Good service, great food and awesome atmosphere. Very family oriented.

Excelente lugar para compartir en familia, fuimos en la actividad de pascua y fue todo hermoso, a mi hija y a mi nos gustó.

Nos encanta! Muy buen servicio y la Comida deliciosa!!!