Einstein Bros. Bagels

I don’t expect much from an airport food stall, but take the extra 5 min to walk somewhere else. They don’t prepare your food in order (so many people ordered after me and got their food before me). Also, my toasted bagel was more along the lines of a microwaved bagel. Soft and warm…do not recommend

I am a frequent flyer and have visited this Einstein location numerous times with no prior issues. This visit was the very first time I’ve ever experienced such hostility and disrespect by the manager Crystal. I’ve asked for the number of a higher up and she said she was the higher up. It baffles me to know that someone so incompetent and disrespectful can run a store like this. Not only did I witness her yelling at her staff, which is completely unnecessary and unprofessional, but she resorted to informing everyone who was ordering that she was unhappy. I’ve never witnessed such rude customer service in my life. If this is who is running this store, I will never visit this location again. This experience left me shocked. My hunger completely went away after this visit and left on my flight without anything thanks to Crystal.

At DFW Dallas airport - this is what I got as 'cream cheese' with the tostedeverything bagel I ordered. Not happy with the quantity.. far far away from the usual quantity we get everywhere else. Had to pay more to get enough cream cheese.

If you eaten at Einstein outside of the airport don’t expect the same great taste here. Guys behind the counter working hard, but not as good of food for twice the price.

Egg sandwich. Egg was almost frozen. I asked for toasted bagle, and it was room temperature at best. Don't bother stopping here. Asked for ketchup and was told 7 eleven has it.

Super slow service, they toast the bagels 10 at a time, and the last making the bagels was touching her clothes with her gloves on and went right back to making her food. Talk about a safety hazard! If you like your food clean and served in a timely manner avoid this place.

Literally disgusting from the staffs attitude to the soggy bagel sandwich ‘not toasted’ to the overly poured syrup mocha.

Nope. First of all, tastes like day old bread. Second, there is literally half an ounce of whipped cream cheese, if that. It's cream cheese, not butter. Unfortunately, couldn't choke down a out the last third of my bagel and had to toss. I wonder if they are just using the Einstein name?

The girl working the register on 8/10/2023 at 10:20am was extremely rude and couldn’t explain a Shmear without a condescending rude tone. She was rushing everyone in line with their order and not friendly or inviting at all. Last time through I had better service. I’d get rid of her and her attitude she has.