Got there 45 min after they opened and there were only 4 types of bagels available. I was advised to come back later as they were still baking. Went back 45 min later and there were only 3 additional types of bagels. The display case was more than half empty. I ordered a baker's dozen box and was limited on what I could choose from. One of my choices, a pretzel bagel, was literally hard as a rock. I was disappointed that the person helping me was not able to give a heads up and that they were not removed for lack of use. Since I ordered to go, I didn't find out until I got to my destination and the person wanting it, could not eat it.