It's a nice place to eat, my complaint is that the host that they have on Sunday when we go is not very nice, never smile and is very dry, is a thin girl with black long hair.
My wife and I were there last Friday evening. We sat at a table in the bar area. It took about 10 minutes before a server arrived to take out drink order. When the drinks arrived we ordered our meals. About an hour went by without seeing our server again and without receiving our meals. We were so angry that we left without eating. You'd think that Chuy's would be more concerned about customer service given all of the competition in the area. We won't be going back.
The hostess are all rude. Literally sitting here right now they didn’t offer us no baby seat, didn’t say hello and immediately mean mugged us the second we walked in. Also the white chubby dude at the front also mean mugged us when we walked in didn’t great us or nothing. Thankfully our server is making up for it she’s the sweetest soul ever.
Keep trying to have a good experience with this Addison location but since the pandemic they don't seem to want to improve. I ordered five take-out entrees and was getting 2 one ounce containers of salsa and a SMALL portioned bag of chips. I walked in to ask if that was really it for FIVE entrees and they gave me the 8oz that should've come with it and another small bag of chips. Then she says "I threw in the creamy as well"-um, online order system says orders comes with both. The tacos al carbon tasted like chicken with lots of pepper, no flavor. Overpriced and bad service, every time since the pandemic. Check your orders before you drive off.
The food and service were great. I enjoyed myself and I will visit again when I travel back to Dallas again. Hats off to one of the managers working on the night I visited the restaurant, and he went out of his way to make sure everything was great. Thank you, Johnny Hampton!
Great wait staff. Food was really good!
Awesome Mexican Vibez. Friendly Staff. Fast Service. I like the outdoors energy better. Enchiladas has a kick to it ️☺️