Einstein Bros. Bagels

I’ve frequented this location many times just due to the convenience of using the drive thru on the way to work, but I’ll be going out of my way to go to another location after the unprofessional behavior from the drive thru cashier this morning. It was already quite ridiculous that they established a system of holding the credit card machine out the window until you select what tip you’d like to leave while they watch you. Today, they decided to take that one step further and take your card from you, then ask if you want to leave a 1,2, or 3 dollar tip. I said zero, and the employee clearly displayed being upset at me for that choice. So she pushed a button out of my view, and shoved my bag at me and closed the window before I could ask for the receipt. Honestly, from her behavior, I couldn’t trust that she actually selected the option I requested. So I attempted to get her attention and when she finally came back to the window, she was blatantly rude and asked what I wanted. I asked for the receipt, and she acted like. 5 year old child handing me the receipt. This tipping system is already ridiculous, now you’ve upped the ante and try and force everyone to tip? If your employees are underpaid, increase your prices. I certainly didn’t appreciate hostility for choosing not to tip.

Such soft and delicious bagels

I'm usually satisfied at Einstein's. Today missed the mark. Might be because of what I ordered...?

This is the worst Einstein bagels ever. I’ve been here a few times. They say they open at 5:30 but when you get there, the opener literally is just getting started and will have you wait in the drive thru without answering anyone. Also, a couple of weeks ago, I asked for a bagel with butter and peanut butter. I received my bagel lukewarm with it covered in clumps of butter and barely any peanut butter. I was absolutely pissed and wanted to go back but I was late for work. And on top of that, the girl in the drive thru with the glasses asked How much in percentage I wanted to tip. Didn’t give me an option for no tip. This is a terrible location.

Quic drive through