I was on the way to work, I had 3 others in the vehicle when we stopped by this Dunkin, we were a little early, we arrived about 4:53 AM. We sat patiently awaiting them to open at 5 AM. The first person to arrive to work was at 5:04 AM, we waited till 5:16 AM for them to open so we could get coffee and still were not open. So we left and went to starbucks down the road. Beware if your up early for work like we are daily, do not come by here, you might just leave empty handed.
Always busy but still a good store. Parking: It's tight so be careful
The person taking orders had zero personality and was rude. They got my order incorrect. They throw the food on the counter and barely stated what it is and who it's for. Luckily my son was standing right there or we would have missed it. First and last time. We'll stick to the one in Hiram.
really unpleasant location. They tend to serve food undercooked or otherwise stale. Don't expect any quality to the food here. the Sausae, egg, and cheese croiscant is always cooked and left cold in the middle. It's disgusting. Avoid this place at all costs. It'll make you sick.
I get doughnuts and coffee here fairly regularly. Around 2-3 times a week. Usually the doughnuts are soft and perfect, but sometimes you can tell they have been sitting out. Iced caramel latte is usually decent, but sometimes it's like they didn't use any creamer or whatever makes it sweet. Service is usually great. Still going to go here to get my doughnut fix, despite it sometimes being very subpar. It's good days outweigh the bad. Ordering ahead with the app produces better results, idk why.
Customer service is TRASH!! As someone who works in sales, I know how customers should be treated. There is zero respect here! I am not told to have a good day, I’m not told you’re welcome, I pull up to the speaker in the drive thru and how they said “order when ready” I looked at my wife in shock because the tone that was used. I will not be going back to this location. Absolutely ridiculous! Do better
Half of my order is wrong and the food is cold.
Best place to get Hot Coffee and a bagel. My order is right everytime!