Domino's Pizza

I've saved $200 in 4 weeks, not buying dominos pizza! I guess thanks for the terrible experience. Terrible staff. I've been ordering from this location for years & won't anymore. I knew the drivers by name & tipped well but a 2 hour plus wait for a pizza delivery is insane. The staff was rude & dismissive when I called. Corporate never followed up with my 3 complaints about this location. The staff's excuse - they're understaffed. If there's not enough staff, stop taking orders instead of angering customers left & right. It's Corporate money, the staff should just tell people you can't complete the order from the get go. Then people won't get angry waiting hours for their dinners. This is a simple fix.

Dominoes used to have good pizza, years ago. I don't normally get Dominoes but decided to give it a try and it was awful! Very disappointing, we won't be getting any more Dominoes

Orders are always wrong when I order, my last pizza that came looked like a flat tire.

I changed my score from 5 stars down to 1. Something changed at this store, and they have lost me as a customer of over 15 years. They can not get an order right for anything. I put in special instructions, and call the store to remind them to follow the special instructions, they still screw up the order. Out of our last 10 orders, they screwed up 9 of them. Why allow a customer to insert special instructions, if you don't bother to follow them? Anytime we want pizza we now put a self rising crust pizza in the oven from King Soopers. Goodbye. Ok, 11/11/2023 update. This store has turned itself around. We needed a quick meal, and Dominos was right there, so we took a chance. Pizza was good. Our special instructions were followed. We've ordered 5 times since then, and all 5 orders were perfect. The Woman manager who was shouting at and berating the employees is no longer there. I am back to loving this Dominos.

Could not get the website to work which seems like every time, and so I went in. Worst customer service I have ever had. I will never be ordering again from Dominos.

Giving 1 star because 0 isn’t an option. After an issue from a previous order on 7/4, I was told by the night manager that she would notate 2 free pizzas on our account. Today I tried to use this credit and was told that 1. The person who told me this quit and didn’t notate anything 2. Her offering this due to an issue with the driver and our cancelled order goes against their policy. The person I spoke to (I believe his name was Lee?); terrible customer service. He could clearly see our account has been credited in the last because we order often and our orders are often wrong or incomplete. I explained the situation, down to the delivery driver’s car breaking down and their store being short staffed the night we ordered to prove I wasn’t just making up what was told on 7/4. Instead of honoring what was offered he basically said his hands were tied and preferred the argue the policy. Not to mention. it took 15 minutes to even get someone in the phone. I spoke to someone in a call center even though I dialed the store number and then was transferred to the store to hold for 10 minutes. Very disappointed and will not use this location in the future.

Thank you to Shelby for the prompt and friendly delivery!

Worst pizza I’ve ever bought, the pizza crust was burnt