I did an online order with this store recently. I had difficulties ordering the ice cream cake I wanted delivered, and the staff went out of their way to try to find a way to make the website work. It's so refreshing to find a business willing to go the extra mile. And, of course, the cake was absolutely gorgeous and delicious.
Ronnie had great customer service , and a positive attitude. She made my bad day turn into a good one just with her energy I highly suggest visiting this location! :)
I was in the area of Safeway at 38th and Wadsworth which put me close to a Baskin and Robbins. I thought about it and decided to try it. It had been a long while since I had been in there. The one young woman on duty was not nearly as friendly as all of the one who I encounter at Cold Stone. There are going to be different flavors no matter where one goes. I maintain that Cold Stone is the best yet for me. These same owners of this store also have stores at various places in the NW quadrant of the metro area. Therefore, to me, these Cold Stone locations are the best places in the NW metro area! Also, the dress code seems to be better at Cold Stone. Lee Stroud, MBA and ice cream lover
ordered the large size online and they forgot the pecans and brownies i paid extra to add in. second time this has happened.
Best icecream I've had in a long time, the employees are all super kind, and the owners absolutely exceed expectations.
The employees here make sure that every single customer is happy with their orders and goes beyond satisfaction. The shop in general is a cozy atmosphere ❤
Fantastic place! The new owners have made the atmosphere so friendly! The staff seem to be working hard but still enjoying themselves. It's Coldstone so the ice cream is wonderful of course. The owner takes suggestions seriously. I would go out of my way to get this service, always puts a smile on my family's faces.