Chipotle Mexican Grill

Skipped on the amount of food in my bowl

I went to the Charlottle location and my experience was horrible. One employee was leaning over a food prep table on his phone while the phone was ringing and didn't bother to answer until another employee said something. I ordered 2 burrito bowls most of the ingredients I wanted was down to the bare minimum, he literally was scrapping the bottom of the pan to get veggies when I asked if I could wait for fresh veggies I was told the cook is on break the food was not fresh so the commercial saying the grill is always sizzling is FALSE! Will not be back to this location if at all!

Usually chipotle is my go to if I’m in a hurry and feeling pretty hungry, but this location off Charlotte Pike not my favorite by employee customer interaction. Asked for a to go bowl, half and half rice and beans, but when it came to the protein portion the gentleman added just half a scoop of protein thinking that was gonna be enough when you’re paying for a full. Anyway I asked if I could get a little more and had the nerve to say it was gonna be extra, I explained to him that was not a full scoop and seems like he wanted to start an argument. Anyway a different employee approached the situation and asked her coworker to kindly add a little more which he did. She ended up taking over my order and delivered good costumer service. As for the place itself not worth the trouble, cold food, bad service.

The more I go to be Chipotle, the more I feel that it's overpriced. I mean, it's $15 without a drink and the food is not much better than any other place. It's gonna be $20+ if you want a drink and ANYTHING extra. I know there are serious Chipotle fans out there that pretty much use this as their whole diet, but I'm just not that impressed. I'd honestly rather go to Taco B. Don't hate me, but at least you know I give honest reviews with other places too.