Bojangles

I am writing this review to discuss the very very poor customer service that I receive from a young Hispanic girl with a ponytail every time go there! I refer to her as a young girl because of her behavior,or the lack soical skills!. She speaks with a barely audible whisper at drive through that I have to strain to hear and when I ask her politely to repeat herself, she whispers even softer. After struggling through my horrible drive through experience, I drive around to pay just to be confronted with that girl with a very obvious scowl on her face as if she was disgusted to see me,because I asked her to speak up! Initially, for the last few months, I tried to chalk it up as she was new or she was having a bad day, but after my last experience with her today where she just literally took my card, walked away while my card was still in the machine and after a few minutes returned, handed me the card and food and shut the window and turned her back on me as if I was a nuisance to her. I dread every time I go to the drive through,because I know she will be the one to take my order and give me unwarranted disgust and attitude!! I've worked in hospitality services before and understand the frustration it can bring on busy days, but attitudes,disgust,disrespect scowling faces are not part of customer service for any job! Why is she allowed to continue to work there?! This individual is a reflection of this particular restaurant as a whole, which is disheartening, because everyone else there displays appropriate to excellent customer service skills at all times,even during a rush. Therefore, I thanks those staff members,but as for that young Hispanic girl that works at drive through needs to be psycheducated in how to interact with others utilizing appropriate social skills!!!!!

I ordered a grilled chicken sandwich add pickles. We waited forever in the drive thru and when I got it, it was cold and dried out and had no mayonnaise. It was not fit to eat.

Went thru the drive thru for a Cajun filet blt. How do you make any kind of blt without the “t”? And no mayo. A week ago I had the same thing and the sandwich was awesome except, the mayo was two packs in the bag. Today, the filet was flat, dry and old. Amazing what you’ll eat when you’re really hungry. Why doesn’t management care enough to fix their problems? Getting food there is a gamble.

I went through the drive through and got a cajun chicken sandwich.

I do not even know what made me stop by. The food is always gross here. I did. I was greeted with a very rude young lady. I suppose she was upset bc I asked her for the tap pay for my phone. Which in 2024 is very common. She had to move a little and hand the machine to me thru the window. Then I asked her to please make sure she puts Mayo in my bag. She said yes. Got home cold food and no Mayo I just threw it away. Waste of money and horrible service