First of all, how are you operating a business and the phone does not work. I called eight times to try to figure out why the mobile app was saying that they are pretty much out of everything and I could not get an answer to save my life…. So I drive up to the restaurant to place my order the cashier tells me they are literally out of bread, mayonnaise and tuna…. Like HOW!! Do better!
Always short staffed because employees call in all the time. They lock the doors at lunch time and you have to go through the drive thru. I don’t see this place being open much longer start firing and re hiring! There are two employees that seem to always be there and they were working the lunch hour today and they are great. The rest of the crew needs some help.
Drivethru and this subway don't mix well at all plus it messes my door dashes up when it's drive thru only at night.
I ordered a tuna sub but was told they were out of mayonnaise and couldn't make tuna sub. Is this a way to run a business. Had to order turkey instead. Do restaurants not order enough to fix what they are selling. Sounds like management needs to do better training. By the way, a walmart is within sight of this location, five minutes to go get mayonnaise and five minutes back. I guess we will have to expect this more often. (Firehouse was first choice, but we're out of ham for hook & ladder sub.) Get use to this people. Training begins at home.
Do not eat from this subway
When I walked in I was not greeted nobody uttered a word out of 3 people. After I received my food I politely asked for the packets of condiments and I said I just wanted a couple of each. The lady then proceeded to give me more than a handful of mayo and mustard and walked away. I tried to get the other girls attention and I was loud enough but she completely ignored me so I asked again even louder for the rest of the condiments that I asked for. I made an order online for a ham sub but they gave me salami which I don’t eat. I look at my sandwich again after taking a couple of bites and it has pet hair on it.
The staff were very busy but communicated well that it would take them a minute to get to us. They were actually helpful in suggesting menu options that were not listed.
A sub was ordered with blonde hair in it.