Ordered a custom ice cream cake that was one of their Halloween specials with sprinkles in the center. It was ready on time and beautiful. Tasted great, was a hit! They didn’t write happy birthday on it as requested, but I didn’t mind cause I would rather no mistakes lol
Good customer service, nice and clean facility with nice staff. Love the ice cream and cakes.
The owner of this store recently must be training all the staff to reduce portion size. It didn't used to be this way - I have been going to this store for years. See my photos for the banana split and chocolate milk shake. This chocolate milk shake is so watery that it's literally chocolate milk. No shake. And it's $7.99. I complained to the owner about it (he made it himself) and he said "it's supposed to be one scoop of ice cream". Look at the photo of the scoops for the banana split with the pink spoon next to it. You all know how small that spoon is, right? Each scoop would fit into that spoon. This is just wrong. I've never known an ice cream shop to be greedy. I get ice cream to feel good and this does not feel good at all. Pretty much ruined my day. Don't go here if you are thinking you need something to lift your mood. This is just depressing. At least wait till this owner gets over his sudden spout of inflation panic or something.
Love the location of BR, it's close to Costco. Sees candy and other local shops in the hub. We drive. At times walk after dinning at our local restaurant close by. I like the single scoop options especially when you are watching your calorie intake. I usually try the seasonal flavors but you can also find the standard flavors too. I'm curious to try the pizza ice cream next time. Kids favorite!
Bad costumer service! My ice cream was totally melted by the time I seated outside. I went inside to ask the cashier and he just looked at me and did not help me get a new one or at least look at my melted ice cream. He just seem not caring at all. The other person was at the end of the store on her phone.
Ricos helados pero la atención deja harto que desear. Mi helado estaba muy derretido y al ir a reclamar, el dependiente sólo me miraba sin buscar una solución. Al final sólo me retiré bastante molesta.
Nothing like good old Baskin R! My kids love coming here and there’s a nice little courtyard to sit outside on a nice day.