This Arby's seems to have gone downhill. Our sandwiches were just thrown together, very sloppily, and did not taste good. Ordered a Mint Chocolate shake, and was told they were out of whipped cream for the top. The lobby was not being taken care of. No napkins, ketchup dispenser was either almost empty, or broken. Went to get a refill of sweet tea, and there was none. Probably won't go back to this location.